I had heard vaguely about LogMeIn before, but then they bought Hamachi, a product that I use and love, mainly because it is simple and effective. Today I was forced to use LogMeIn to solve a problem and install some software.
It works. Very well. It's not as powerful as Remote Administrator, but if you need to connect to a PC to sort out something on the screen, LogMeIn is great. And it's free, just like Hamachi. And you don't have to be a rocket scientist to get it to work.
I'm not about to uninstall Remote Administrator anytime soon, because it allows me to copy files as well as do remote control, but for simple support I think LogMeIn is brilliant.
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