Thursday, February 08, 2007

Telkom resumes ADSL "service" for now

At 6pm last night the ADSL connectivity was restored. The technician connected the line to a different DSLAN port, and his test modem was able to log in and browse the web.
My modem wouldn't. We tested the lightning surge protector, which seems to be fine, but my Planet modem is now cooked. I have a replacement one, but will have to find a manual for it (and the time) to set it up again. I must say the technician was reasonably knowledgeable and professional, and we both tested everything thoroughly.
I guess it would be asking too much for Telkom to employ more technicians to deal with their fault backlog.

No comments: