I bought my first Goldfish album ("Caught in the Loop") after listening to a sample on the SmallBizPod podcast. Usually it has electronica music at the end, and the track "The Four Forty Five Blues" is a wonderful mix of electronica, blues and an underlying South African "something".
Friday, January 30, 2009
Goldfish: Soundtracks and Comebacks
I bought my first Goldfish album ("Caught in the Loop") after listening to a sample on the SmallBizPod podcast. Usually it has electronica music at the end, and the track "The Four Forty Five Blues" is a wonderful mix of electronica, blues and an underlying South African "something".
Labels:
Business,
Life in South Africa,
Music,
Video
Tuesday, January 27, 2009
PerfectDisk 10 Announced
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Update: Softpedia has published a review of PerfectDisk 10
Labels:
Defragmentation,
PerfectDisk
Fast Food, Slow Brain: how to alienate your customers with a simple lawyers letter
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I came across your story whilst searching for info about a consumers rights to blog their opinions and the implications of defamatory High Court Action.I'm not sure how much of my experience will help in this specific case, but it ocurred to me that the franchisee is behaving like an idiot. First of all, any restaurant owner who sues his customers for complaining deserves to lose his franchise and all his money. Restaurant reputations are won or lost on good service, and any business owner who doesn't listen to his customer complaints is a loser.I will not mention the companies name suffice to say the person who wants to take legal action against me for defamation is a franchisee of a large fast food corporate in South Africa.
I waxed lyrical on hellopeter.com and also sent copies of this to the franchise head offices and to the mall contacts from which the franchise operates.
Some facts
The corporate is one of the largest in South Africa in that industry.I have been in touch (telephonically and electronically) with the Corporate executives - they have apologized for the service I got from the franchise branch and I have kept all emails as a record.
I considered this matter closed until the franchise branch owner (franchisee) sent me a letter via his lawyers demanding I retract my statements which they claim have damaged reputation & business.
They threaten that all costs will be for my account.
They threaten High Court Application against me by next Friday.
My take:
I know I am in the right in this issue.My problem is that I have no idea of what the costs are for a High Court action let alone hiring a lawyer to defend me.
I was even thinking that if this got so far that I would defend myself but my lawyer skills go as far as Boston Legal or LA Law tv show episode. I'm sure I could pull of a few jokes in court but I dont think that would win me anything.
I am not by any means rich. I was thinking of using my bonus (which i get next month) and if things really get bad selling my car.
The "F$%* You" attitude in me tells me not to back down whilst the scared part (I admit its there) tells me to send a two liner to the lawyers retracting my statements.
The similarity in our situations is BIG CORPORATE vs little man.
Some advice from your experience would help
There is a Facebook Support Group for bloggers who get sued in cases like this.
Labels:
Consumer Complaints,
Lawyers,
Rants
Friday, January 23, 2009
Misleading: Incredible!
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Update 26th January: Greg Hill, the product marketing manager at Core Group, the Apple distributor in SA, called me.
"The intention of the "Windows Compatible" decal on the marketing material that you came across was not to mislead the consumer at all, but rather to highlight the fact that these fantastic machines are also capable of running MS Windows.In future we will ensure that the consumer is made aware that the price does not include MS Windows.
We will also takes steps to coach the retail staff to communicate clearly that a legitimate version of Windows is required in order to take advantage of this feature on the Mac."
Labels:
Apple,
Consumer Complaints,
Marketing,
Rants
Hilary gets her 3am wish
Remember this ad? Hilary Clinton wanted world leaders to phone her at 3am in the White House. Now she gets her wish, thanks to call diversion and a decent PABX at the White House. As Secretary of State she can talk to world leaders any time. BH Obama is cleverer than you think.
Wednesday, January 21, 2009
Apple: the piracy option
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Update 26th January: Greg Hill, the product marketing manager at Core Group, the Apple distributor in SA, called me.
"The intention of the "Windows Compatible" decal on the marketing material that you came across was not to mislead the consumer at all, but rather to highlight the fact that these fantastic machines are also capable of running MS Windows.In future we will ensure that the consumer is made aware that the price does not include MS Windows.
We will also takes steps to coach the retail staff to communicate clearly that a legitimate version of Windows is required in order to take advantage of this feature on the Mac."
And on a lighter note:
Apple Introduces Revolutionary New Laptop With No Keyboard
Labels:
Apple,
Consumer Complaints,
Marketing,
Rants,
Software,
Windows Vista,
Windows XP
Tuesday, January 20, 2009
Finally! Obama is President
Rob Reynolds reports for Aljazeera. CNN footage of the speech:
Part 2 here. Oath of office here. Speech transcript, audio from NPR.
Part 2 here. Oath of office here. Speech transcript, audio from NPR.
Saturday, January 17, 2009
Tracker Offices Burn Down
Anton Pietersen took this video
I took around 20 pictures, the best ones are here. My neighbours have been asking wild questions like "How could a building of this size not have a sprinker system?" Personally I think sprinklers in the ceiling would not have stopped the roof from burning down. No one has any idea how or where the fire started. That doesn't stop the wild speculation.
Gareth Crocker, Communications Manager for Tracker left the following comment at 11am:
I would just like to let everyone know that Tracker's emergency call centre was recently moved from that building and escaped unscathed. We have a disaster recovery site and plan for this kind of thing which we are rolling out as we speak.Clearly their disaster recovery plan is working, and was well planned. It's also good to know no one was injured or burnt. I'm glad the call centre wasn't damaged, but the part of the building that used to house it is gone. I'm also glad no one was in the building at the time.
We don't anticipate major disruptions to our business come Monday morning.
The building in the foreground of these first pictures (below) is our block of flats. The view is looking through the trees to the inferno behind:
Update 6am: More pictures now that the sun has risen.
Update 7am: more pictures, and the smell of wood smoke.
Update 1.30pm: My neighbour Anton Pietersen took his video at between 2.30 and 3.05am, when the roof of the East wing (above) of the building was still burning. At 2pm a gentle rain helped damp down the ash. Now the slow process of cleaning up begins. I don't envy the Tracker guys that job, but at least they're safe.
Update 21 January 2009: I met with Piet Fourie, from the insurance company, and gave him copies of all the photos and videos, and made a statement. It looks like it could cost around R40 million to rebuild the building and replace all the damaged furniture. There is water damage on the floors that didn't have fire damage. The building entrance is destroyed as well, and so it's basically unusable for now.
Labels:
Local Events,
Tracker,
Video
Friday, January 16, 2009
Wednesday, January 14, 2009
Mike Hanna reports on Gaza
Mike Hanna was a senior correspondent for CNN for many years, and his stories on South Africa have always been well researched and well written. Now he works for Aljazeera English. Today I saw his report on Gaza, where the death toll has crossed the 1000 mark (including 535 children), and over 4600 injured. The names of some of the children who died are here. Help stop the bloodshed. Gaza in Ruins special report.
Sunday, January 11, 2009
Puran Defrag 6 released
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New features include:
- Multiple schedules are possible now.
- Added Idle Time Defragmentation.
- Added Screensaver Defragmentation.
- Percentage display when moving large files.
- Manual addition of file exclusion expression is now possible from main GUI.
- Removable storage can be accessed from main GUI.
- Changed registration system. Now with one permanent registration key for each user.
- Puran Defrag now remembers its window position.
Update Mon 12 Jan: The product has been released and registered users have been sent their new registration keys. More to follow
Labels:
Defragmentation,
Puran Defrag
Saving Soweto - 24 Hours of Trauma
"A woman born in South Africa has more chance of getting raped, than learning how to read".
Aljazeera English has produced a documentary series about "Bara", which you can read here. These videos are not for the squeamish. According to Wikipedia, "Chris Hani Baragwanath Hospital is the largest hospital in the world, occupying 173 acres (0.70 km2), with 3200 beds and 6760 staff members. The hospital is in Soweto, Johannesburg. It is one of the 40 Gauteng provincial hospitals," and is under-funded and under-staffed by the callous, uncaring politicians who supposedly run this country, but who prefer to waste money on perks and dinners, while the people suffer. Our former Minister of Health has a lot of blood on her hands.
"We have no ventilators available, and no ICU beds available. We can't take rescuscitation patients at the moment because we have nowhere to put them."
"On average we see about 3000 trauma patients a month. Approximately 300 resuscitations a month. That's an average of 10 a day."
Aljazeera English has produced a documentary series about "Bara", which you can read here. These videos are not for the squeamish. According to Wikipedia, "Chris Hani Baragwanath Hospital is the largest hospital in the world, occupying 173 acres (0.70 km2), with 3200 beds and 6760 staff members. The hospital is in Soweto, Johannesburg. It is one of the 40 Gauteng provincial hospitals," and is under-funded and under-staffed by the callous, uncaring politicians who supposedly run this country, but who prefer to waste money on perks and dinners, while the people suffer. Our former Minister of Health has a lot of blood on her hands.
"We have no ventilators available, and no ICU beds available. We can't take rescuscitation patients at the moment because we have nowhere to put them."
"On average we see about 3000 trauma patients a month. Approximately 300 resuscitations a month. That's an average of 10 a day."
Saturday, January 03, 2009
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