Thursday, January 18, 2007
HelloPeter web site disabled by its own colour scheme
It's amazing how quickly a bad colour scheme can ruin a web site. What's more amazing is how slow these guys are at fixing the problem. Surely it can't be that difficult to change a few colour selections in a Cascading Style Sheet? It doesn't even take that long!
It turns out that the web development was done by "Bonzai Web Design" who can't spell Bonsai, even though they have a tree on their web page. Presumably they got the name from the Bonzai Linux distribution. They also don't know that the plural of "site" is "sites" not "site's", but what do you expect from a company whose reputation is about to be sunk along with its client?
Judging by the voting (see results in image above) the regular customers hate it. I'm sure the companies who receive complaints think its brilliant because no one can read the complaints. The mind boggles.
Grey text may be a cool fashion statement, but it's not particularly readable, and is the universally accepted colour for "greyed out" or "disabled" features. The choice of colour thus gives the instant impression of a site that doesn't work, or is somehow disabled. To make matters worse, all the adverts are still displayed in the usual loud colours, so the overall effect is that the ads are highlighted and the complaint text is ignored. What were they thinking?
Update 25 Jan 2007: it turns out that the HelloPeter.com style sheet was "borrowed" from www.dinersclub.co.za. The Bonzai web team left a comment in the style sheet that reads "/* dinersclub css */", and the design of the Diners Club site looks similar, if not better. Given that grey and blue are part of the Diners Club corporate logo, their site works. They also have a FAQ section, which is missing from the HelloPeter site.