
(Click for a larger image)
I tried to enter this door to get my Driver's License renewed, but they wouldn't let me in. I think they have more security guards than employees. Apparently their fancy new eNatis system isn't working and they are only processing 100 people per day. Doors open at 7.30 but get there early. The sign on the door says they closed yesterday at midday, but by 11am today they were turning people away. never mind the economic impact of denying people a valid driver's license. After all, the fine for an invalid one is a mere R1200. I will try to go back tomorrow.
One of the "benefits" of the eNatis system is that you can go to the Post Office to renew the license. The queue was a little shorter, but still took about an hour. The difference was that there was only 1 terminal instead of 5 or 6 (out of 10 counters) at the Licensing Department, and the Post Office employee complained that if she typed too fast the system bombed out. Now for a Post Office person to complain about a slow system speaks volumes, since they aren't that fast themselves.
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