I am in the process of creating a web site called "Rate-My-Biz" where consumers (i.e. us) can report bad service, make suggestions, write product reviews, and generally give our impressions about a given company or service.
Initially it will be for South African companies, but later it will be expanded to other countries, once the kinks have been ironed out. I decided to take the bull by the horns and do it myself because I have complained about a lot of companies on this blog.
But I have only one point of view, and that's where you come in: what would you like to see, and what should I avoid? I want this to be a community effort: ideas should be included because they will be effective and useful, and because people like them. So, please use this blog's comments facility, or go to the comments page and join in the discussion. Comments are posted instantly, and moderated later.
There are already two "complaints" web sites in South Africa: hellopeter.com and getclosure.co.za, but
Also, I want a system where I can post product reviews, or make suggestions that others can comment on too. For example, I'd be willing to pay for coffee flavoured toothpaste, but how do I tell this to the toothpaste company? If other people think it's a great idea, they should be able to say so too, without signing a petition.