In fairness, their Joeleen from their Customer Relations department (011 408-1987) was horrified to find out about this, and has promised to investigate.
Update 12th August: Liberty has no idea who "Vincent" was, but he doesn't work for them. I believe Mr Motete, the guy who called me, because they didn't have my cell phone number on record, but they did have a policy going back to 1993 when I bought my first home. Somewhere out there some rogue agent is violating Liberty's own marketing policies and running a call centre posing as Liberty Life. I hope they catch the bastard and take away all his clients and take back all his commission. Then they can sue him for damages and violation of the ECT Act and throw his sorry arse in jail.