Monday, August 28, 2006

MTNSP: Marketing Gone Mad

MTNSP is my cell phone service provider. They've obviously just changed their marketing staff or strategy, and now they are employing someone who thinks it's really clever to send me and SMS every day advertising their latest contract specials.
On Friday it was a Nokia 6111. Today it's a Samsung E370 phone. I wonder what it will be tomorrow? Are these guys totally stupid? I phoned their call centre and I've been on hold for the last 37 minutes or so. No-one seems to know how to deal with my request. It's a good job I phoned 083-1808 and didn't have to actually pay for the call. And while I've been on hold they have sent me yet another SMS for the Nokia 6111. The reference number for my complaint is 20820135.

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